I have no problem with you guys checking just tell your customer why you are checking! Again still on the third of may canceld. Here is where my problem starts the simple question of why is my withdraw canceld? no body can answer me that question the only say what are finanial departmend is checking your request. Now I did complete the wager rules and try to withdraw again second time on the 3th may after a couple of houres again canceld. The problems began with the fact that my withdraw was canceld due the fact that I didnt not completed the wager rules. This is not my first win and not my biggest, I never had trouble and I was completely verified.

Withdraw cancelled again and again On 3th of May I deposite 300euro's I win and want to withdraw my winnings 1810euro's.

Overall, I thought this was a well awarded casino with no such issues, but i think multiple player experience reviews are more of a casino measuring tape for me, than some awards or expert reviews. Cons: Bot like response from some of helpdesk and slow game loading times most of the time. I had never such problems with documents on casinos like Bitstarz, Vulkan Vegas, Spin casino and others. From their perspective private owned firms like bank or utility bill from private owned firms is more proof than government issued. State Revenue Service is a government issued document of proof of my address, a document, that is proof that i pay taxes. I had a legit document from my State Revenue Service, but they think that a utility bill or bank statement was more of a proof, what is not logical in my opinion. I don't recommend this casino for multiple reasons.Ĭasino accepted multiple deposits, but no withdrawals, after consulting accepted documents, allowed to withdraw 2 times, then asked again for proof of address.

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